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Terms and Conditions of Sale

Last updated: February 2026

1. Seller Identification

The LinkedIn banner creation service is provided by Mélanie Kitenge, sole proprietor (micro-entreprise) based in Bordeaux, France.

2. Description of Services

The service consists of the creation of a custom LinkedIn banner, designed by a professional designer. The service includes:

3. Pricing

The price of the LinkedIn banner creation service is €49 (VAT not applicable, article 293 B of the French Tax Code). The price is fixed and final at the time of order validation. Payment is made in full at the time of ordering.

4. Ordering and Payment Procedure

To place an order, the client must:

Payment is secured by Stripe. Accepted payment methods include: credit/debit card (Visa, Mastercard, American Express). The order is confirmed upon payment validation. A confirmation email is sent to the client.

5. Delivery Time

The LinkedIn banner is delivered by email within 48 business hours following payment confirmation. This deadline may be extended in the event of a revision request or if additional information is required for completion.

6. Revision

One revision is included in the order price. The revision request must be made by email within 7 days of the initial delivery. The revised version will be delivered within 48 business hours. Beyond one revision, additional fees may apply subject to the client's agreement.

7. Right of Withdrawal

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium, where performance has begun with the consumer's prior express consent and express waiver of their right of withdrawal.

By validating the order, the client expressly acknowledges:

This waiver is evidenced by a mandatory checkbox at the time of order validation.

8. Intellectual Property

Upon delivery and full payment, the usage rights for the banner are transferred to the client. The client may freely use the banner for their LinkedIn profile and professional communications. The service provider reserves the right to use the banner for portfolio and promotional purposes, unless the client objects in writing.

9. Liability and Limitations

The service provider undertakes to produce the banner with professionalism and in accordance with the brief provided by the client. However:

10. Complaints and Contact

For any complaint or enquiry regarding your order, please contact us:

In the event of an unresolved dispute, the client may seek recourse through a consumer mediator. The list of mediators is available on the French Ministry of the Economy website: https://www.economie.gouv.fr/mediation-conso

11. Applicable Law and Jurisdiction

These Terms and Conditions of Sale are governed by French law. In the event of a dispute, and after an attempt at amicable resolution, the competent courts of Bordeaux shall have exclusive jurisdiction.

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